Job Description

Come join our team. Our client is looking for an OEM Program Specialist for an 11-month contract in Burlington, VT 05401.

Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

Job Title: OEM Program Specialist

Location: 1 Howard Street, Burlington, VT 05401 (Hybrid)

Duration: 11 months

Type: Contract

Pay Rate: $18.87/Hr. on W2

Additional Notes

• This role requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple tasks in a fast-paced, deadline-driven environment.
• Candidates must be comfortable handling high volumes of data, documentation, and email correspondence while maintaining accuracy and compliance with program requirements.
• The position involves frequent cross-functional coordination with internal teams and OEM Program Managers; strong written and verbal communication skills are essential.
• Success in this role requires proactive follow-up, timely issue escalation, and a commitment to maintaining data hygiene and process efficiencies.
• Candidates should be adaptable to evolving program needs, capable of learning new proprietary tools, and prepared to support scheduling, reporting, and event coordination as required.
• Occasional extended hours may be needed during peak workload periods or to meet critical program deliverables.

Required Skills & Experience

• Bachelor’s degree or equivalent with 1-3 years of relevant work experience
• Proficiency with MS Suite, including but not limited to Office and Excel
• Proven data processing, accurate and thorough documentation, prioritization, and critical thinking skills
• Excellent command of business English for written and oral communications
• Proficient computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications)
• Prior work experience in an office environment; familiarity with web-based technologies and Windows environment

What You Will Be Doing

Daily Responsibilities

• Support the OEM Services Team in project coordination & execution
• Manage and organize a shared inbox that serves as a primary input for product-level orders and cancellations
• Ensure dealer-level requests are validated and documented in a centralized location in line with Program requirements
• Route dealership adds and cancels to appropriate internal teams per defined workflows ensuring efficient execution of sales opportunities or churn risks
• Establish a defined cadence for communicating with the Program Manager to ensure the OEM is aware of order status, opportunities or challenges with the processes
• Assist in required program daily, weekly and monthly deliverables
• Validating contractually required reports for clients as guided by the Program Managers
• Investigate and document billing discrepancies
• Support data hygiene efforts required to streamline departmental processes and identify efficiencies
• Assist in the coordination and scheduling of trainings, meetings, and events (as needed)

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