Job Description

Job Description: At Dairy Queen, we are dedicated to

creating positive memories for our fans. We are looking for a passionate and

energetic Cake Decorator to join our team in a part-time role with flexible

hours. If you thrive in a fun, fast-paced environment and enjoy the art of cake

decorating while delivering exceptional customer service, we invite you to

apply!

Reports to: Management Staff and Shift Leaders

Key Responsibilities:

Cake Preparation & Decoration: Prepare and decorate cakes according to

customer specifications, including special orders and walk-in requests.

Utilize various decorating techniques such as icing, gel, airbrushing,

edible images, and letterings to bring fans’ imaginations to life. Must maintain

consitant inventory and various cake designs in display.

Customer Engagement: Enthusiastically greet and welcome fans, striving to

exceed their expectations by delivering prompt and quality service.

Address any questions regarding product ingredients and preparation.

Food Safety & Quality: Quickly and accurately prepare all food products

while adhering to restaurant, health, and safety standards. Practice

established food handling procedures to comply with local health

regulations.

Team Collaboration: Work harmoniously with management and fellow team

members to maintain a positive and cooperative working environment. Be a

willing team player, assisting where needed to ensure smooth operations.

Inventory Management: Maintain an adequate inventory of decorated cakes at all

times, including backup cakes for holidays and peak occasions. Ensure the

display freezer is stocked with a variety of attractively displayed cakes.

Cleanliness & Maintenance: Keep the cake production area and equipment clean

and sanitary throughout the shift, using the PRIDE cake area checklist.

Perform cleaning tasks, including washing counters, tables, and removing

trash from dining/service areas.

Service Recovery: Calmly resolve fan concerns and embrace Dairy Queen’s

service recovery standards to ensure customer satisfaction.

Communication & Reporting: Communicate positively with fans and co-workers

constantly during shifts. Promptly inform management of any significant

issues or unusual matters.

Experience:

Previous cake decorating experience is preferred but not necessary. We are

willing to train the right candidate who demonstrates a passion for cake

decorating and customer service.

Skills:

Competent and proficient in using all cake decorating tools.

Physical Abilities: Ability to lift and move cases of food, paper products, and

containers weighing up to 50 pounds. Must be able to stand for long

periods and work in varying temperature ranges. Must be able to maintin a steady hand and hold.

Interpersonal Skills: Exhibit good manners, proper personal hygiene, and a positive

attitude at all times. Maintain strong communication with customers and

colleagues.

Passion for Excellence: Demonstrate a genuine passion for providing

exceptional service and creating a positive atmosphere for both fans and team

members.

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant

Job Tags

Similar Jobs